Privacy Policy
Mitsubishi Mahindra Agricultural Machinery Group – Privacy Policy

The Mitsubishi Mahindra Agricultural Machinery Group (which indicates companies in “9. Mitsubishi Mahindra Agricultural Machinery Group”; hereinafter referred to as MAM Group) recognize the importance of personal information in a Advanced information and communication society, comply with the Personal Information Protection Act and other relevant laws and ordinances, and endeavor to protect personal information in accordance with the following policy.

1. Obtaining personal information

The Group will clarify the purpose of use thereof and obtain personal information through lawful and fair means.

2. Use of Personal Information

The Group will use personal information only as needed for its business performance according to its business purposes. The following purposes of use may be changed only in case that the purpose was reasonably deemed to be relevant . When we change them, We will notify or announce the new purpose of use. Personal information will not be used for any purpose expect the items listed as below.

  1. Shipping or providing after-purchase service and maintenance for products sold by the Group in connection with the agri cultural machinery and agriculture-related products business, construction business, vehicle-maintenance business, life-related products business, insurance agency business, travel agency business, or OA equipment and software business

  2. Sales and marketing activities that consist in part of the sending by post and transmission by email of advertising anx printed materials relating to products and services sold by the Group

  3. Research and development work undertaken for new products

  4. Questionnaire surveys and analyses

  5. Responding to inquiries from customers

  6. Providing notifications of campaigns and events held by the Group

  7. Other undertakings incidental to Group businesses

3. Disclosure to Third parties

The Group will not disclose the personal information of any person to any third party without such person's approval,except in the following case.

[1] Disclosure to outsourcing companies: Personal information may be disclosed to outsourcing companies in    order to provide good service to a customers

[2] Joint use between Group companies: Personal information may, be jointly used between Group companies in   only as needed for the achievement of its business purpose.

    • Scope of personal information to be jointly used: Address, name, date of birth, telephone number, employer, purchased product and quantity, contract (application) date, purchase amount, payment method, and payment status
    • Parties jointly using personal information: Our Group companies
    • Purpose of use: Same as the purpose of use by the Group as stated in 2
    • Person responsible for managing personal information: Person responsible for managing personal information at Mitsubishi Mahindra Agricultural Machinery Co., Ltd.

[3] Provision of personal information in accordance with statutes or ordinances.

4. Management of Personal Information

The Group will maintain the accuracy of and safely manage personal information. The Group will implement the proper information security measures to deal with unauthorized accessing attempts and computer viruses in order to prevent the loss, destruction, falsification, and leakage of personal information. The Group will not allow personal information to be leaked through its removal and transmission to outside parties.

5. Notification, disclosure,correction, addition,erasion,suspension,
delete regarding use of personal information,
and discontinuing the provision of personal information to third parties

The Group will verify that a person has the right to request, with respect to personal information, notification of the purpose of use, disclosure, a correction, supplementation, deletion, the discontinuation of use, expungement, and the discontinuation of provision to third parties (hereinafter referred to as “disclosure”). If any of these requests is received, it will be promptly accommodated. Disclosure requests are received at the Personal Information Office email address set forth below.

6. Organization and system

The Group will undertake the proper management of personal information by appointing a person responsible for the management of personal information. The Group will fully ensure the proper handling of personal information in day-to-day operations by training employees on the protection of personal information and the proper method by which personal information is to be managed.

7. Formulating, implementing, maintaining,
and improving a compliance program for the protection of personal information

In order to execute this policy, the Group will formulate a compliance program for the protection of personal information (including this policy, rules, and standards), disseminate this program to Group employees and other concerned parties, and implement, maintain, and continuously improve this program.

8. Contact for Personal Information

Any request for disclosure or opinion, question, or complaint relating to the handling of personal information by the Group should be directed to the following Group Personal Information Office email address.

9. Mitsubishi Mahindra Agricultural Machinery Group

Mitsubishi Mahindra Agricultural Machinery Co., Ltd., Mitsubishi Agricultural Machinery Sales Co., Ltd., Ryono Factory Co., Ltd., Ryono Engineering Co., Ltd., Diamond Computer Service Co., Ltd., Ryono Asset Management Co., Ltd.